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💻 API for Orders
Updated over 4 months ago

Here, you will learn how to connect orders from the EXPANDO APP (Amazon, Kaufland, Mall, Alza, and others) to your system, as well as how to connect products from your system to the EXPANDO APP.

1. Main Features and Benefits

Automatic Product Listing

All products in your XML feed are automatically searched and immediately displayed on Amazon via EAN matching by the EXPANDO APP.

  • Every day, we automatically list new products that you add to your e-shop.

  • Similarly, we monitor the Amazon catalog, and if someone lists a product that you have, we will connect to it with your price.

  • You can clearly see how many products are listed and how many are not, along with the reasons why.

  • The software helps to fix some errors that prevent listing.

  • If you are missing EANs, you can easily search for the product and pair it with Amazon.

  • Conversely, you can block certain products from being listed and synchronized.


Stock and Price Synchronization

We synchronize the current stock levels between Amazon and your warehouse, eliminating the need for manual checks or changes.

  • We synchronize stock levels and prices every hour (and are gradually speeding up this process).

  • You can set individual currency exchange rates based on countries.

  • Additionally, for selected products, you can set a fixed price and stock level (regardless of the feed/shop).


Overview of Orders in One Place

A list of all orders, their statuses, fees, and prices in one location, with the ability for bulk management.

  • We integrate multiple Amazon APIs together.

  • You can view multiple countries and marketplaces from a single interface.

  • We can synchronize order statuses from carriers.

  • We quickly connect to order statuses from your e-shop (eliminating the need for manual shipping on Amazon).

  • However, your staff can manually ship orders if needed.

  • You can see whether it is an FBA order, a B2B order with an invoice, or a premium shipping order.


Pricing Strategy and Competitor Overview

Prices on popular products on Amazon change every hour, making it challenging to track where you could sell more cheaply or, conversely, at a higher price.

  • We can identify the lowest competitor price.

  • We provide information on how many sellers offer the same product.

  • We indicate whether Amazon itself sells the product.

Based on this data, we can:

  • 🔽 Lower the price where there is an opportunity to sell (in the buy box).

  • 🔼 Increase the price if you are the only seller.


Reporting, Notifications, Dashboards

All information is available in a clear and comprehensive dashboard, as well as via email.

The APP provides an overview of sales (by country and product) and advanced reports (such as FBA costs and B2B orders). Your accountants will appreciate our transactional report.

ℹ️ Upon request, we can prepare custom reports in Google Data Studio according to your requirements.

The APP can also provide notifications for:

  • Daily orders

  • Late orders

  • Unmatched products

  • Price competitiveness

  • Weekly and monthly sales

  • And more.


2. Downloading Orders to Your System

In the section Settings 👉 General

There are two options available: Orders API or .xml feed with orders.

Orders API

The API for downloading orders is described at the address provided here.


Orders .xml

For all sellers, we automatically generate an .xml feed with their orders. You can find the link to the .xml feed by logging in to https://app.expan.do/ in the SETTINGS ➡️ GENERAL section.

The specification for the .xml feed can be found here.


🔎 For testing, you can use the demo account on app.expan.do.

Password: expandodemo


Sample .xml Feed

A sample .xml feed is available for reference, allowing you to see the structure and format used for order data integration.

<orders>

<order>

<orderId>404-3565664-8143513</orderId>

<orderStatus>Shipped</orderStatus>

<purchaseDate>2019-12-20 10:36:36</purchaseDate>

<marketplace>AMAZON ES</marketplace>

<venue>AMAZON</venue>

<fulfillmentChannel>Seller</fulfillmentChannel>

<businessOrder>false</businessOrder>

<totalPrice>56.27</totalPrice>

<totalItemTax>0</totalItemTax>

<currencyCode>EUR</currencyCode>

<language>ES</language>

<paymentMethod>Other</paymentMethod>

<shippingMethod>Std ES Dom_2</shippingMethod>

<shippingPrice>11.5</shippingPrice>

<latestShipDate>2019-12-23 22:59:59</latestShipDate>

<latestDeliveryDate>2019-12-30 22:59:59</latestDeliveryDate>

<isPremiumOrder>false</isPremiumOrder>

<isPrime>false</isPrime>

<isComplete>false</isComplete>

<isRefunded>false</isRefunded>

<invoiceUrls></invoiceUrls>

<invoices></invoices>

<customer>

<firstname>expando</firstname>

<surname>demo</surname>

<phone>000000000</phone>

<taxId/>

<taxCountry/>

<address>

<address1>Havlickova 13</address1>

<address2/>

<address3/>

<city>Prague</city>

<zip>11000</zip>

<stateOrRegion>Prague</stateOrRegion>

<country>CZ</country>

</address>

</customer>

<items>

<item>

<itemId>V152677</itemId>

<externalId/>

<itemPrice>44.77</itemPrice>

<itemQuantity>1</itemQuantity>

<itemName>Brandit Lord Canterbury Hooded Chaqueta Negro tamaño XL</itemName>

<orderItemId>32517278048963</orderItemId>

<itemTax>0</itemTax>

<shippingDiscount>0</shippingDiscount>

<shippingDiscountTax>0</shippingDiscountTax>

<promotionDiscount>0</promotionDiscount>

<promotionDiscountTax>0</promotionDiscountTax>

<shippingPrice>11.5</shippingPrice>

<shippingTax>0</shippingTax>

</item>

</items>

</order>


3. Confirming Orders Back to EXPANDO APP and to the Marketplace

Fulfillment API

When you ship a package, we need to be informed. Use the Fulfillment API to provide the tracking number and the carrier you are using to send the package.

The Fulfillment API is described here.


4. Integration with Accounting and ERP Systems (Pohoda, Flexibee, etc.)

Together with Dativery, we can integrate our application (warehouses, orders, tracking numbers, invoices) into standard accounting systems. For any inquiries, please contact Dativery:

Phone: +420 377 477 761

Mobile: +420 775 638 008

For more information about other integrations, refer to the **Additional Integrations** section.


Export Orders to .CSV or .XML

❓ If you are not using the API, a simple order export might be useful for you.

For more information, see the Export Orders: .CSV, .XML section.


Try EXPANDO APP

ℹ️ Register for EXPANDO APP here.

ℹ️ Or try the DEMO here.

Password: expandodemo

ℹ️ If you are new to Amazon, feel free to contact us to schedule a meeting ☕️ or call us at ☎️ +420 704 393 462.

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