​Kaufland e-commerce GmbH

Stiftsbergstraße 1

74167 Neckarsulm (NO LOCAL ADDRESS)

Commercial Register Number: HRB 90048, Local Court of Düsseldorf

VAT ID: DE334122448

ILN: 40 65379 00000 2

https://www.kaufland.de/hilfe/marktplatz/

According to applicable legal regulations, we are obligated to inform consumers about the existence of the European Online Dispute Resolution platform, which can be used to resolve disputes without the need to go to court. The European Commission is responsible for establishing the platform. You can find the European Online Dispute Resolution platform here: https://ec.europa.eu/consumers/odr/

We are not willing to participate in dispute resolution proceedings before an arbitration committee under the Consumer Dispute Resolution Act.

All rights reserved. Any reproduction, copying, or distribution of files from this website in any form is prohibited.

All rights reserved. Any reproduction, copying, or distribution of files from this website in any form is prohibited.

If you wish to report any regulatory violations or have any questions regarding compliance within Kaufland, please do not hesitate to contact our office or our external legal service.

You also have the option to use our online system.

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you or a third party designated by you, who is not the carrier, takes possession of the goods.

The relevant delivery area and shipping costs are specified on the offer pages.

Goods offered by the seller are always shipped to the customer. The customer is entitled to pick up the purchased goods from the seller or a designated supplier only if this is explicitly stated on the offer page.

In the event of the ordered goods being unavailable, the seller reserves the right not to deliver the goods. In such a case, we will promptly inform the customer and immediately refund any payments received.

If the customer notices any obvious defects in the packaging or goods upon delivery, they should inform the seller in writing within 14 days of receiving the goods and, if possible, provide photographs of the relevant damage. The customer should obtain written confirmation from the carrier of any obvious, outwardly visible damage to the shipment at the time of delivery. The customer's statutory rights are not limited by this.

When paying for products, the customer can choose from the payment options listed on the marketplace or from the payment methods offered by the financing services Klarna or Consors Finanz.

The available payment methods include, in particular, advance payment, PayPal, and credit card.

The payment deadline is 14 days from the date of shipment of the goods/tickets or, in the case of other services, from the date the service is provided.

You can find the complete billing terms for the countries where this payment method is available here: Austria, Finland, Germany, Netherlands, Norway, Sweden, Switzerland, United Kingdom.

Klarna's financing service allows the customer to pay for their purchase in fixed or flexible monthly installments according to the terms specified at checkout. The installment is due at the end of each month after Klarna sends a monthly invoice.

For more information about installment payments, including the general terms and conditions and the European Standard Information for Consumer Credit for countries where this payment method is available, please refer to the following (available only in the listed countries): Denmark, Germany, Finland, United Kingdom, Norway, Austria, Sweden.