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🖨️ How to cancel a shipping label for an Alza order
🖨️ How to cancel a shipping label for an Alza order

Canceling a shipping label

Updated over 3 months ago

ℹ️ The label cancellation function is useful if:

  • You need to cancel an order that already has a generated label.

  • You realized after generating the labels that the order needs to be split into two packages. In this case, you need to cancel the generated label and create two new ones.

  1. Find the specific order in the "Orders" section for which you want to cancel the label.

  2. Click on the three-dot menu at the end of the row.

  3. Select the "Cancel shipping label" option.

⚠️ A label cannot be canceled for an order with confirmed shipping. In such cases, the entire order must be canceled.

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