ℹ️ EXPANDO APP supports all nine Kaufland markets: Germany, Austria, Czech Republic, Slovakia, Poland, France, Italy, Spain and the Netherlands.
Each market is connected separately in Marketplaces → Kaufland → Show Markets, with the same Client Key and Secret Key from your Kaufland account. The steps are the same as for your first market: 1️⃣ Connecting Kaufland to the APP
Activate the sales channel at Kaufland first
One Kaufland registration covers all nine markets. Each market, however, has to be set up and published separately in the Kaufland Seller Portal:
tax details for that country (OSS or a local VAT ID),
legal texts in its language (terms and conditions, right of withdrawal, privacy policy, imprint),
a returns address,
shipping groups,
and finally Publish now.
Selling on Kaufland Germany does not mean your channel for, say, the Netherlands is active. The tax and legal part usually takes days, not hours.
❗️ Connect a market in EXPANDO APP only once its sales channel is published at Kaufland. Until then Kaufland rejects every request for that market and no orders will reach you.
I connected a market and no orders arrive
Check in the Kaufland Seller Portal that the sales channel for that market is published.
If the channel was not active, the APP may have switched the market off. Once the channel is published, disconnect the market in Marketplaces and connect it again with the same keys.
Check that Download new orders is enabled in the market settings.
📩 If the channel is published, the market is connected and you still see no orders the next day, contact us at help@expan.do.