If there are no available funds in your account and you still need to process a return, you must upload credits to the account.

You can do this via a regular bank transfer using the following bank details:

Beneficiary: RDPTS GmbH

IBAN: DE68 3004 0000 0050 0025 01

BIC: COBADEFFXXX

Bank: Commerzbank

Purpose: XXXXXXXXXX (your account number, which can be found on the dashboard in the seller portal, as shown in the image).

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